This page is Terms of Service of Huggedoll

Welcome to Huggedoll. By accessing or using our website huggedoll.com and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before proceeding.

1. Eligibility

You must be at least 18 years of age to use this site and purchase any products. By using our services, you confirm that you meet this requirement.

2. Product Information

We strive to provide accurate descriptions, images, and specifications of our products. However, due to the handmade nature of our silicone dolls, minor variations may occur. These do not qualify as defects or grounds for refunds unless otherwise stated.

3. Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product or pricing information, or suspected fraud.

4. Pricing and Payment

  • Prices are listed in USD unless stated otherwise.
  • We accept secure payments via PayPal and major credit cards.
  • All payments must be completed before production or shipping begins.
  • Taxes, customs duties, and import fees are the responsibility of the buyer.

5. Shipping Policy

Shipping timelines depend on production schedules and destination. Estimated delivery times are provided on each product page. We are not liable for delays caused by customs, shipping carriers, or unforeseen circumstances.

6. Returns and Refunds

Due to the personal and hygienic nature of our products, returns are only accepted under strict conditions as detailed in our Refund & Return Policy.

7. Intellectual Property

All content on Huggedoll.com including images, graphics, product designs, and text are owned or licensed by Huggedoll and are protected by copyright and intellectual property laws. Any unauthorized use is strictly prohibited.

8. Prohibited Activities

  • Using the site for any unlawful purpose
  • Reselling products without written permission
  • Interfering with site security or functionality
  • Submitting false information or impersonating others

9. Limitation of Liability

We shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or purchase of our products. Our total liability to you shall not exceed the purchase price of the product in question.

10. Account Termination

We reserve the right to suspend or terminate your access to our services at any time for violation of our terms or for suspicious behavior that may compromise safety or violate laws.

11. Privacy Policy

Your use of our website is also governed by our →Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

12. Changes to Terms

We may update these Terms of Service at any time. The latest version will always be posted on this page. Continued use of the site after any changes constitutes acceptance of those changes.

13. Contact Information

If you have any questions about these Terms, please contact us at:
Email: [email protected]
Phone: +86 18576001817
Address: No. 4A, Building 2, East Factory Area, Jianlun Industrial Park, Dache Industrial Zone, Dache Village, Nanlang Subdistrict, Zhongshan City

Last updated: July 2025

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